A non-refundable 20% of the total service fee is required at the pre-service inspection to confirm your scheduled cleaning appointment. This guarantees your reservation and allocates resources for your scheduled cleaning service.
All clients must provide at least 48 hours' notice prior to the scheduled cleaning appointment to cancel without any penalty.
To cancel your appointment, please contact our customer service team via phone, email, or through our online booking system at least 48 hours before your scheduled time. Our team will process your cancellation and confirm with you.
If a client requests to cancel less than 48 hours before the appointment, a late cancellation fee of $100.00 may apply to compensate for the inconvenience.
Once your cancellation is processed, you will receive a confirmation email or message to verify the change.
Clients must provide at least 48 hours notice before their scheduled cleaning appointment to reschedule without any penalty.
To reschedule your appointment, please contact our customer service team via phone, email, or through our online booking system at least 48 hours prior to your scheduled time. Our team will assist in finding a new suitable date and time for your cleaning service.
If a client requests to reschedule less than 48 hours before the appointment, we will make every effort to accommodate the change. However, please be aware that a last-minute rescheduling fee of $50.00 may apply.
If a client does not provide the required 48-hour notice and does not cancel, it will be considered a no-show, and a fee equal to half the cleaning service cost may be charged.
We understand that unforeseen situations can arise. Should an emergency occur, please contact us as soon as possible. We will evaluate each situation individually and do our best to accommodate your needs.
Copyright © 2025 Olive Pristine Touch Cleaning LLC - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.